3 images- traintracks, brain and camera lens

I'm not an audiologist.

However, my journey speaks volumes. With two decades in healthcare, the recent five years in the hearing aid/audiology field, I’ve faced substantial resistance, not just to my ideas, processes, and methods, but to change itself. This opposition often stems from my title—MHA, not Au.D.—fueling a misconception that I lack valuable contributions to this rapidly evolving community. Yet, I see firsthand how swiftly our industry is changing. Private practices must be proactive to stay relevant, lest they be overshadowed by managed care, wholesale stores, or absorbed through nominal manufacturer buyouts. Against the backdrop of such resistance, my stance when told my efforts are futile is rooted deeply in my character: ‘Bet.’

Outside Perspective

My journey in audiology, although accidental, has been enriched by my experience in other healthcare sectors and a keen interest in technology and innovation. My unique position, lacking prior audiology experience, allowed me to question and understand the industry differently, particularly the challenges patients face in navigating hearing aid options.

abstract representation of left brain vs right brain

Read the Numbers

By leveraging artificial intelligence, I’ve embarked on a comprehensive exploration of our patient database, seeking out patterns and insights that remain invisible to the naked eye. This meticulous analysis sheds light on purchasing behaviors, service plan engagement, and the distinct profiles of those most likely to revisit or modify their hearing aid choices. It’s here, amidst the digits and data, that the nuanced needs of patients are uncovered.

Uncertainty

In a world where reimbursement rates are shrinking, inflation is rising, and managed care plans are cutting into profits, private hearing aid practices need a solid foundation to thrive. Relying on gut feelings or outdated metrics won’t cut it anymore. It’s time to dive deep into your data and let it guide your strategic decisions.

Why I write...

My mom was a writer. My dad has an innate understanding of ones and zeros. What seems so obvious now took me almost 40 years to see.  My analytical and creative skills had always been in conflict because my right brain told me I had to be one or the other.

One day it finally clicked and I realized I could write about ones and zeros- but more on how I came to the realization later. My left brain reminds me to focus on conveying what I’ve learned and my desire to share and I will write my autobiography later. 🙂

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Hear me out.

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Data is Your Greatest Strategic Asset

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February 27, 2024 Blog

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